* Turn-around time - Please allow 3-7 business days for most orders to ship. Tiki orders and stitched apparel including jackets and shirts may take up to 2 weeks. Allow 4-6 weeks for customized apparel. Follow given deadlines for items ordered in December. All remaining orders should ship starting the 2nd week in January.

* Items not in stock - We will contact you if an item that has been ordered is not in stock. In this case, please allow 3-14 business days for your order to ship.

*Shipping - We proudly offer Priority Mail through the U.S. Postal Service. With this option, packages are guaranteed to arrive within 2-3 (postal business) days. Most packages arrive within 2 days. However, USPS has delivery confirmation numbers, not offer tracking numbers. This number is only updated once every day until package is delivered.

* Rush orders - we currently do not offer rush orders. If you need an item within a certain time frame, please indicate your timeline in the comment section of your order form, and we'll try our best to accomodate your needs. We will call if we cannot accomodate your time line or if additional fees may be required to fill your order.

*Refunds and Returns - Refunds can be given via credit back to the same credit card used to place your order in the following cases. * Returns - These may be made within 10 days of receipt of package. Customer must contact an All Sewn Up representative, give reason for return, and receive return ID number (for authorized return). Credit will be issued for product (not shipping costs). Customer is responsible for return shipping costs. * Refund for order not yet shipped - any customer has the right to refuse an order before it is shipped. All costs will be then refunded to credit card used to place the order. Customer must contact an All Sewn Up representative and receive an refund ID number (for authorized return). * Exchanges - Exchanges are allowed. Any differences between merchandise totals will be charged or refunded back to card that was used to place the order. * Restocking fee - If returned merchandise totals $30 or more, a restocking fee of 5% of merchandise total will be assessed to the customer for returns or exchanges.

If we don't have your size, your color, your organization or if you're looking for a specific item, let us know.